Veteran Services

Let us help you with your VA Benefits today.

Take a brief moment to fill out the form below. Click the link to get started.

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Service-Oriented Public Health Model

We provide a service-oriented claims experience for our Military Veterans and their families.

We cannot control VA response times so we put extra emphasis on what we can control. Our process is aimed at increasing communication efficiency. By inserting an education platform along with mental health assessment skills, we provide you with social support to help you transition more smoothly and access all your benefits. Alternatives for Vets wishes provides training and claims capacity with our non profit Veterans Services offices. This increases the number of veterans we can serve and reduces provider fatigue so veterans get the attention they deserve.

Our Suite of Veterans Services include:

Claims Research and Processing

We help you file your claim and follow up efficiently. We understand the application process can be frustrating, we're here to help. Fill out the new registration form by clicking the "Start Your Case" button or contact us today!

Free Counseling Therapy

Alternatives For Vets provides free talk therapy for claim clients experiencing situational anxiety or spiritual depression associated with combat stressors. Clinical therapy is assisted and supervised by a licensed Clinical Social Worker.

Philippians 4:6 tells us “do not be anxious about anything, but in everything by prayer and supplication with thanksgiving let your request be known to God” and He promises to restore joy of salvation (Psalm 51.12).

Community Based Training and Development

The implementation of our model helps Veterans Services Providers increase capacity and provide faster services. Call us to find out how.

 

Photo of two laptop computers and two sets of hands collaborating on a project.
Photo of two laptop computers and two sets of hands collaborating on a project.

Claims Management System

Many Veterans experience increased stress during the claim process. This affects affects critical skills in memory retention, planning, and emotional state.

Alternatives for Veterans injects mental health skills designed to reduce situational anxiety and increase self efficacy. We've created a Custom Case Management Program (CCMP) that enhances skills, incorporates validation and supports empowerment in decision making.

In the background we work to uncover evidence then document to ensure successful claims.

At Alternatives for Vets, your claim is worked by a team. Your point of contact is more than a VSO or Claims Agent. We take pride in making sure that you are well understood by our team of experts.

Total Cases Served/Serving Using CCMP - 590

  • Expert research and documentation
  • Community driven network of resources
  • Balanced system of support for case managers 
  • Board of Appeals Hearing attendance and representation

#EndTheVABacklog

A primary goal of Alternatives for Vets is to work side by side with the VA to help reduce the backlog.

We believe that the better our Veterans and family members understand the process, rules, and tasks required to make the claim successful, the less redundancy will be submitted to the VA for processing. Having knowledge of how conditions are rated, assigned disability ratings, and presented will reduce claim repetition. Therefore assisting the VA in reducing their workload.

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Our CCMP was developed out of our 50 years of collective experience in successful VA claims processing, business development, mental health management, and a passion to serve.

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Start Your Claim

Take a brief moment to fill out the form below. One of our agents will follow up
with you to help you with your claim.

Claim Intake Questionnaire

Options for Veterans

Our office helps Veterans file for New Claims or Reopen Existing Claims. This service is pro-bono. No charge to you.

Most law firms - if not a non profit - will not accept a claim at this stage. This is due to the restrictions of VA regulations which state that Veterans are not to be charged for first time or reopen claims.

Restrictions in this area “pigeon hole” our Veterans from having options and as a result, overwhelm local VSO county and non profit sectors.

We don’t want to take this service away from good willing, hard working VSO’s, what we want to do is share our model with them to help them increase capacity and reduce workload stress to better serve our Veterans.

What happens after a VA decision is made?

Only after a decision is made and being appealed will we ask you to sign a fee agreement. If we obtain a favorable result and you get paid, we get paid. If we do not, you owe us nothing. Nothing! Not even office expenses incurred on your behalf.

New Claim or First Time Filing

  • Can only receive services from a county, state, or federal facility
  • Cannot pay for legal representation

Received A Decision Letter

  • Can seek paid legal representation only within a year of decision
  • Claimant has to find qualified Attorney or Agent with accreditation at the Department of Veterans Affairs Level
  • May continue services with county, state, federal facility to continue notice of disagreement

Dispute and Reclaims

If your claim has been previously denied by the VA, we can assist with the appeals process.  We know this process well and can help you get the benefits you deserve.  The appeals process is more complicated and requires more time and energy. We can provide these services on a retainer which is paid once the claim is received.

Donation-Driven

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Because we do not charge our Veterans for assisting with the new or reopen claim, we ask for a donation at the end of your service. Your donation is directly applied to (a) making sure we are available to answer your call for information, checking status, and or help answer a question, (b) developing or improving the systems we use to connect to you faster and (c) building on education platform to outreach and spread the news of what we do. Your donation empowers your community of Veterans directly. Because you fund us and not government organizations, you say what your money is used towards. We encourage you to refer your comrade to us for service.

"I have had other representatives in the past and they have all done the bare minimum and put little to no effort in assisting me. Veronica took the time and put in lots of effort in building a strong..."

Z.I. - San Diego, CA

"My VA claim has been on my mind since I’ve been out of the military. I cannot express how much appreciation I have for you and your invaluable skills. You helped me every step of the way. You did not..."

C.P. Long Beach, CA

"I am a widow, and I am so thankful to Veronica and her team for their assistance in this matter. This award will make all the difference in my life going forward. Veronica also helped my husband with..."

Ginger Combs

Our Partners

Contact Us

Main Office:

P.O. Box 1267
Lakewood, CA 90714

  • info@alternativesforvets.org
  • (562) 461-1516

Mailing Address

P.O. Box 1267
Lakewood, CA 90714

Hours of Operation

Monday-Friday
9:00am - 5:00pm

Best Time to reach a Clerk by phone
Monday - Wednesday
9:00am - 3:00pm.

If you call and clerks are busy, please leave a detailed message, and we will return your call within 24 hours.

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